Ensure that you have signed up with a plan from your ISP (Internet Service Provider). Without this, you won't be able to connect at all. There are many ISP's out there, and a quick Internet search will give you a general idea.
The NTD (Network Termination Device) is the point where the fibre enters your home, and is terminated. It will be clearly marked with the nbn or NBNCo logo.
Common locations where it can be found: living room, dining room, kitchen, master bedroom, bedroom.
The NTD will look like either of these:
If you cannot find the NTD anywhere on your property, it may have been removed, or is yet to be installed. Contact your ISP to resolve this.
Ensure that the NTD is plugged into power, and the coaxial socket. All lights should be green. If any of the lights aren't on, check the connections. If everything is connected, contact your ISP for further help.
Connect one end of an Ethernet cable into your router. Connect the other end into the port on the NTD labelled 'UNI-D1' (unless your ISP has stated otherwise).
Give your router a few minutes to sync.
You can now connect devices to your router via Ethernet or Wi-Fi.
For those who have a home phone, plug it into the phone port into the back of your router.
For further instructions, please refer to your router's instruction manual.
You are now connected to the nbn network!
The nbn network will NOT work in the event of a power outage. There is no battery backup option available for HFC customers.
DO NOT take the NTD with you when moving. It is locked to your property, and won't work elsewhere. The NTD remains the property of nbn.