Ensure that you have signed up with a plan from your ISP (Internet Service Provider). Without this, you won't be able to connect at all. There are many ISP's out there, and a quick Internet search will give you a general idea.
The NTD (Network Termination Device) is the point where the fibre enters your home, and is terminated. It will be clearly marked with the nbn or NBNCo logo.
Common locations where it can be found: living room, dining room, garage.
The NTD will look like either of these:
If you cannot find the NTD anywhere on your property, it may have been removed, or is yet to be installed. Contact your ISP to resolve this.
Ensure that the NTD is plugged into power, and that the 'POWER' and 'OPTICAL' lights are both green. If either of the lights are red, contact your ISP immediately.
It's now time to connect your router. If your NTD has a cover, press the two clips on the bottom, and slowly lift the cover in order to release it.
Connect one end of an Ethernet cable into your router. Connect the other end into the port on the NTD labelled 'UNI-D1' (unless your ISP has stated otherwise).
Give your router a few minutes to sync.
You can now connect devices to your router via Ethernet or Wi-Fi.
For those who have a home phone, plug it into the phone port into the back of your router. You can also plug your home phone into the ports labelled 'UNI-V1'/'UNI-V2' on the NTD (but only if your ISP has told you to do so).
For further instructions, please refer to your router's instruction manual.
You are now connected to the nbn network!
Some FTTP installations installed prior to June 2024 come with a battery backup unit, housed in a seperate unit alongside the NTD. This can give you up to around 5 hours of emergency battery power in the event of a power outage. If the battery is low, or flat, a warning alarm will sound every 15 minutes. The battery is a 12V 7.0 to 7.2Ah 6 cell SLA battery, and can be easily sourced.
DO NOT disconnect or unloop the fibre cable, as it may result in damage, requiring a technician to visit.
DO NOT touch exposed/cut fibre cable with your bare hands. The fibre shards are extremely sharp, and can result in injury.
DO NOT look down the end of a fibre optic cable. Exposure to the laser light beam can result in eye damage.